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The business was initially built in Ashburn and serviced local clients. We Started offices in new territories and eventually became a National Cyber Security Support Corporation with branches in different locations. Configured with attention to detail, critical business systems and process development led to the expansion from Ashburn, VA to local business locations throughout the country. This exemplifies the dedication that every small business owner should expect from their managed IT service provider.
Telco United Cyber incorporates the core values, teams, and business processes from a successful Cyber Security Support And Cyber Security Services Parent Organization into a new region. Because of our systems, processes, procedures, and people surrounding IT Management and IT Security, we can deliver cost-effective solutions that meet business goals and continually exceed them while not sacrificing timeliness, price effectiveness, responsiveness, and reliability.
We’re a client-faceted Cyber Security Support and Services Business (with a twist). Based initially in Ashburn, we’ve grown and scaled our business by solving business challenges in the Technology Services Marketplace.
Our business is Unique: Solving Business Challenges.
We’ve resolved a widespread business problem for small businesses that need technology services. We’ve done this in a very innovative and effective way. We use the business infrastructure, back-end helpdesk, and technical support stack to deliver and distribute managed service offerings locally to our Business in Ashburn and Wyoming areaes.
The key differentiator between us and others is our unique value proposition.
Most of our back-end processes rely on our platform-style business model from our parent organization. This enables us (and ensures that we can) offer technical services (many different specialized skill sets) to various businesses in many other areas. We are utilizing our core team (Cyber Security Experts and Systems administrators) in combination with an extended service distribution network if you have offices in external locations.
We are different. Many Managed Cyber Security Services Businesses and Tech Support Companies in the Cyber Security Support category have good technical capabilities. They are great at solving technical challenges. However, they may lack robust customer service. In many cases, businesses have unique needs and require specialized technology skill sets (which may not be offered) by a standard Cyber Security Support Company or a run-of-the-mill Cyber Security Services Consultant.
Tired of billable service hours adding up?
MSP services provide flat monthly rates. Sometimes it can be scary when it seems like a project has no end, and the service charges add up faster than the rate of progression. Freelancers and independent consultants will often abuse service hours (utilize them rapidly).
MSP Businesses use specialized technicians. Since we use dedicated experts, we can price technical services very precisely, and we can perform services effectively. As an additional benefit, we are well-equipped to define project-based pricing or a project-based cost estimate (with a max ceiling on hours/price). This equates to a reliable estimate without hidden surprises.
You may have received an Cyber Security Services bill with the details and value missing from the billable hours on the invoice. Some businesses are left in the dark regarding detailed information surrounding services rendered, time spent, and other documentation-related items associated with support services. With Telco United Cyber, you will have specific documentation regarding time spent and services performed.
Gone are the days of waiting on the IT guy to get to your phone call. IT Consultants and tech support freelancers are good people in most cases, but they have a limited upper limit that creates an upper threshold and equals support limitations. As a result, they may be stuck with an extensive client or have too many smaller clients to support a business with a diverse set of technical support needs.
Since our Internal team can manage your technology, we can provide the same level of documentation for internal and day-to-day Cyber Security Services in the same way that we would provide specific documentation surrounding specialized Cyber Security Services performed by a Technology Specialist. Within our managed solutions, our internal tech- team will support any specialist with timelines and enhanced documentation. We will provide thorough documentation and account for pricing (in projects, monthly charges, billable hours- or whatever they may entail).
No matter your industry and no matter how large or small your organization is- our business will tailor a specific solution to fit your precise needs. We work with businesses in manufacturing, construction, real estate, logistics & distribution, accounting & finance, law, and healthcare, our specialty, and we never take a one-size-fits-all approach; we always deliver with a dedicated service touch.
Our core team comprises various technical and communication talents any small business will need to operate in IT and customer service. Since our clients must rely on us, we rely strongly on a team that can deliver customer service as a priority. Many Small Shops have some of the very best technical talents onboard, but they need to gain the customer-service aspect of the business. We invite you to use our service and see how this added element works for your business.
We have direct access to platform services, which enable you to leverage normalized and standard technology services and highly specialized technical skill sets in multiple locations. This provides you access to on-demand resources in a way where you have more control, a higher level of efficiency, budget controls, and expenditure guidelines, all incorporated into your service agreement. And a management team on the back end for service management and documentation at no additional burden.
Telco United Cyber provides various services for various business types, from industrial, logistics, and software firms, to start-ups, e-commerce giants, and service industries. Most of our client organizations have a strong business need for technology-related services, but they also have value for technical services. Most of our clients are technical strategists versus technically dependent ones.
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A Managed Security Service Provider (MSSP) is a third-party company that offers comprehensive cybersecurity services to organizations. MSSPs manage and monitor security infrastructure, provide threat detection and response, offer security consulting, and often deliver these services on a subscription basis, helping businesses enhance their overall security posture without the need for an in-house security team.
Managed Security Service Providers (MSSPs) interact with client businesses in several ways:
Risk Assessment and Planning: MSSPs typically start by conducting a thorough risk assessment of the client’s existing security posture. This involves identifying vulnerabilities, assessing potential threats, and understanding the unique security challenges of the business. Based on this assessment, they collaborate with the client to develop a tailored security plan.
Implementation of Security Solutions: MSSPs assist in implementing and managing security solutions such as firewalls, intrusion detection and prevention systems, antivirus software, and other security tools. They ensure that these tools are properly configured, updated, and monitored to effectively safeguard the client’s infrastructure.
Continuous Monitoring: MSSPs provide 24/7 monitoring of the client’s network and systems. They use advanced technologies to detect and respond to security incidents in real-time. This continuous monitoring helps identify and mitigate potential threats before they escalate into significant security breaches.
Incident Response: In the event of a security incident, MSSPs play a crucial role in incident response. They help investigate the incident, contain the breach, and implement remediation strategies. This collaborative approach ensures a swift and effective response to security events.
Security Consulting: MSSPs offer expert advice and guidance on improving overall security posture. This includes recommending security best practices, conducting employee training, and assisting in the development of security policies and procedures.
Compliance Management: For businesses subject to industry regulations and compliance standards, MSSPs assist in ensuring that security measures align with these requirements. They often help with audits and documentation to demonstrate compliance to regulatory bodies.
Regular Reporting and Communication: MSSPs maintain open communication with their clients through regular reporting. They provide insights into the security status of the organization, detailing potential risks, incidents, and the effectiveness of security measures. This transparency allows clients to stay informed and make informed decisions about their security strategy.
In essence, MSSPs act as an extension of a client’s IT and security team, offering expertise and services to enhance and maintain a robust cybersecurity posture. The level of engagement can vary based on the specific needs and agreement between the MSSP and the client.
We go beyond the conventional, providing tailored solutions that evolve with the ever-changing threat landscape. From Compliance as a Service to ongoing Penetration Tests and vCSO services, we are committed to fortifying your digital defenses.
Data security in a company involves protecting sensitive information from unauthorized access, disclosure, alteration, and destruction. Various factors can contribute to failure points in data security. Here are some common failure points:
Weak Passwords and Authentication:
Failure: Inadequate password policies, weak passwords, or lack of multi-factor authentication can make it easier for unauthorized individuals to gain access to sensitive data.
Unpatched Software and Systems:
Failure: Failing to regularly update and patch software and systems can lead to vulnerabilities that attackers may exploit. Outdated systems are more prone to security breaches.
Insufficient Employee Training:
Failure: Lack of awareness and training among employees regarding cybersecurity best practices can result in unintentional security breaches, such as falling victim to phishing attacks or improper handling of sensitive data.
Inadequate Access Controls:
Failure: Poorly managed access controls can lead to unauthorized individuals gaining access to sensitive data. This includes both external threats and internal risks from employees with unnecessary access privileges.
Insecure Third-Party Relationships:
Failure: Inadequate vetting and oversight of third-party vendors or service providers may expose the company to security risks, especially if these partners have access to the company’s data.
Insufficient Data Encryption:
Failure: Failing to encrypt sensitive data both in transit and at rest increases the risk of data interception or theft. Encryption adds an extra layer of protection to prevent unauthorized access even if data is compromised.
Lack of Incident Response Plan:
Failure: Companies without a well-defined incident response plan may struggle to effectively manage and mitigate the impact of security incidents, leading to prolonged data exposure and damage.
Inadequate Physical Security:
Failure: Physical security lapses, such as unauthorized access to data centers or unsecured devices, can compromise sensitive information.
Insecure Mobile Devices:
Failure: With the increasing use of mobile devices for work, failure to secure these devices, including lost or stolen smartphones or tablets, can pose a significant data security risk.
Data Backup and Recovery Issues:
Failure: Insufficient or irregular data backup practices can result in data loss during security incidents, such as ransomware attacks. Lack of a robust recovery plan can impact business continuity.
Failure to Monitor and Audit:
Failure: Inadequate monitoring of network activities and neglecting regular security audits may result in undetected vulnerabilities or ongoing security threats.
Compliance Violations:
Failure: Ignoring or failing to comply with industry regulations and data protection laws can lead to legal consequences and reputational damage.
Companies need to address these failure points comprehensively through a combination of technology, policies, employee training, and ongoing monitoring to establish a robust data security framework. Regular risk assessments and updates to security measures are crucial to adapting to evolving cybersecurity threats.
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